Institutionalise UX Methodology: Phase E – Standards

The focus of the standards phase is to minimise rework, enforce consistency and to take advantage of what is already known about best practices.

Institutionalise UX methodology: Phase E - Standards Institutionalise UX methodology: Phase E – Standards

The steps for Phase E include:

  • E1. Create templates:
    • Templates make completion of the method efficient. After using the method for a few projects, the templates will grow and start to formalise. Interface design standards save development time, maintain consistency in designs, improve usability and make maintenance easier. Standards are critical for both the UX staff and the developers.
    • What to do:
      • Documents and forms. Instead of creating a testing form from scratch every time a test is required, a usability engineer can take an existing form and modify it for a client’s specific test in a short time. Examples include questionnaires, informed consent forms and usability reports.
      • Interface design standards. Wireframes and design templates can be created for reuse. Design standards can be applied to a website and also to all public sites of an organisation, extranets and intranet.
  • E2. Create a testing facility:
    • A testing facility can range from a simple office setting to a full-blown usability testing laboratory. It is acceptable to use a conference room to run tests; it is critical, however, that the room must be reasonably quiet and free of interruptions. A dedicated usability testing facility shows a commitment to testing within the organisation.
    • What to do:
      • Select a testing facility. A formal usability laboratory can be built. Alternatively, an informal setting such as a conference room can be used.
      • Conduct frequent usability testing.
      • View images and plans of the Western Cape Government usability lab.
  • E3. Standardise processes:
    • Standardising processes saves time and helps with a UX roll out.
    • What to do:
      • Standardise the UCD process. After using the UCD process on several projects, the process can be standardised. More information about UCD can be found at
  • E4. Compile best practices and guidelines:
    • Take advantage of what is already known about best practices for each step of the process.
    • What to do:
      • Compile and use a list of resources. Visit websites explaining UX practices and current trends frequently. View our list of UX resources.

View the other Institutionalise UX methodology phases:

Download: Marco-Pretorius-PhD-Thesis (File type: PDF. File size: 7.9 MB)